Portal terms of use
Last updated: 2 November 2026
Who operates this portal
Suleymaniye Cenaze Fonu’s portal is operated by THE UNITED KINGDOM TURKISH ISLAMIC CULTURAL CENTRE, registered charity in England and Wales number 287349.
212–216 Kingsland Road, London E2 8AX · info@cenaze.uk
Using your account
You may use the portal for donor accounts you are authorised to manage. Keep SMS codes private, provide accurate information and tell us promptly if your registered phone changes or you suspect unauthorised access. Do not attempt to access another person’s records or misuse the service.
Portal services
Available features may include applications, family and contact information, change requests, balances and Direct Debit setup or status. Features still being developed may be unavailable. Displayed accounting information may be delayed; contact us if a figure appears incorrect. Submitting an application or change does not confirm approval.
Fund rules and payments
These terms govern use of the portal only. They do not replace or amend the fund’s existing Turkish rules or application conditions. Fund assistance remains subject to those rules and the trustees’ assessment; portal access is not a guarantee of assistance. Direct Debit authorisation is completed through GoCardless under the mandate terms. Setting up a mandate is not itself a payment, and collection notices and payment arrangements apply separately.
Availability and your rights
We may update the portal or restrict access where reasonably needed for security, maintenance or misuse. We will explain material changes to these terms. Nothing in these terms excludes rights or liability that cannot lawfully be excluded. Contact us about access, errors, account closure or complaints. Closing portal access does not automatically cancel a mandate or erase records we must retain.