A Direct Debit authorises your annual donation to be collected from your bank account on a date notified to you in advance.
You receive advance notice of the amount and collection date. Bank holidays or weekends can affect processing; use the date in your notice. The amount may change with fund expenses.
New registrations from 1 October 2026 to 31 January 2027 are exempt from the January 2027 annual donation. Any age-related one-off joining donation is separate. Renewing an existing donor’s mandate does not count as a new registration.
If you have a separately approved payment arrangement, that arrangement and your collection notice apply.
Contact the fund team for help changing banks, accessing your registered mobile or checking a mandate.
075 1564 8961A cancelled mandate cannot be reused. Create a new mandate using this page; the completed mandate is linked to the same donor reference.
Yes. If you already have a donor record, verify your reference with an SMS code and start here. If you have not joined the fund, complete the application form first. Application form →
If your old mandate is cancelled, set up a new one here. If it is still active, contact the team first so duplicate mandates and scheduled payments can be handled correctly.
You can cancel a Direct Debit through your bank or banking app. Please also tell the fund team. Cancellation does not remove any existing payment obligations.
If a collection is made in error, such as the wrong amount or date, you can request a full and immediate refund from your bank. This guarantee does not confirm fund support or application approval.
No. Complete the GoCardless steps and authorise the mandate. We verify completion directly with GoCardless. Bank processing may take a few working days.
You can also start the same process and follow your mandate and payment status from your account.
